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We appreciate that change naturally brings about questions so we have put together some Q&A's that we thought might help re-assure any concerns you may have.
As one brand we will be able to provide you with a more comprehensive range of the most advanced products, whilst still offering great value and customer service.
Yes, all orders are FREEPHONE to our UK based call centre. Our friendly staff are on hand to take your order 7 days a week on 0800 73 123 77
We have tried to make it as simple as possible. Go to your order history where we have identified some new favourite products for you.
The vast majority of your products are still available with many of them even better. You will also be pleased to discover that your choice is even greater with over 30 new products to choose from. All Healthspan products have been manufactured to the same high standards that you are used to.
No, your login details remain the same so when you go to place an order all your information will be there and everything should be as simple as ever.
Your satisfaction is of the upmost importance to us so if for any reason you are not satisfied we will offer you a full 'no quibble' refund.
Over the years, Healthy Direct has launched many new and innovative products. Many grow in popularity, but some products never gain enough support to keep them going, and we are therefore not transferring them over into Healthspan.
They will continue to be great value. Many of the new Healthspan products are the same or better value than the Healthy Direct product they replace. Some will cost a little more, but if so this may be because they are either higher strength, or more advanced formulations. See our latest retail pricewatch – so you can see how cheap we are in comparison to the High Street.
If you have any further questions you can call us FREEPHONE on 0800 73 123 77 or leave us a comment in the box below and we’ll get straight back to you.
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