Live chat
Basket

My Basket

One-time purchases

${line.product.productTitle}

${line.priceNow.label}
${line.quantity} Quantity
Subscribe and save

${line.product.productTitle}

${line.priceNow.label}
${line.quantity} pack every ${line.frequency} ${line.frequencyUnits}
No items were added
Subtotal ${model.subTotal.label}
Discount ${model.discountTotal.label}
Order total ${model.total.label}
Information page banner

Cookies

Use of cookies by Healthspan

Essential cookies
Cookie Name Purpose Type Expiry
Request Verification Token __RequestVerificationToken This purpose of this cookie is strictly necessary and is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. Session Cookie   
ASP.NET ASP.NET_SessionId This cookie allows the website to save your session state across different pages. For example, if you have completed a survey, the website will remember that you have done so and will not ask you to complete it again when you view another page on the website. Function: This is a session cookie and will be destroyed when you close your browser. This cookie is essential for our website to function. Session Cookie   
Shopping cart ac_customerId This cookie enables Ecommerce basket functionality. Persistent Cookie 365 days
Microsoft Azure cloud platform ASP.NET_SessionId This cookie allows the website to save your session state across different pages. For example, if you have completed a survey, the website will remember that you have done so and will not ask you to complete it again when you view another page on the website. Session Cookie  
ARRAffinity These cookies are required by the hosting environment to route request. Session Cookie
TiPMix Session Cookie
x-ms-routing-name Session Cookie
PayPal akavpau_ppsd These cookies are required by PayPal payment provider. Session Cookie  
ts Persistent Cookie 1095 days
ts_c Persistent Cookie 1095 days

 

Non-Essential cookies

Cookie

Name Purpose Type Expiry
Adalyser __adal_ca This cookie stores traffic source/campaign data, for the purposes of being able to see which advertising campaign drove a user to visit our site. Persistent Cookie 180 days
__adal_cw This cookie stores visit timestamp data, for the purpose of tying back conversion events to earlier visits. Persistent Cookie 6 days
__adal_id This cookie stores the device ID (generated), in order to uniquely identify a device. Persistent Cookie 2 years
__adal_ses This cookie determines whether there is a currently active session. When this cookie expires, the session ends. Session Cookie  
AddThis __atuvc This cookie is created in order to make sure that you see the updated count if you share a page and return to it before our share count cache is updated. Persistent Cookie 13 months
__atuvs This cookie is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. Persistent Cookie 1 hour
Application Insights ai_Session Analytics service that monitors our live web application. We use it to detect and diagnose performance and other issues. Session Cookie  
ai_user Persistent Cookie 365 days
AWIN1.com bId This cookie sets a browser-specific ID to identify a new click on the same browser. Persistent Cookie 365 days
aw***** (The cookie name will be different for each Advertiser, but will be the letters 'aw' followed by an id to represent the Advertiser, e.g. aw1001) This type of cookie is set when you click on one of our links. It stores IDs for referring website, advertisement on which you clicked, group of advertisements to which the advertisement belongs, time you clicked on it, ID for the type of advertisement, ID for the product and any reference the referring site adds to the click. Persistent Cookie 30 days
AWSESS This cookie is set when you see an advertisement and is used to help us make sure we don't keep showing you the same advertisement, by creating a related ID for the ad you have seen. This cookie will expire at the end of the session, when you close your browser. Session Cookie  
awpv***** (The cookie name will be different for each Advertiser, but will be the letters 'awpv' followed by an id to represent the Advertiser, e.g. awpv1001) The cookie is set when you see an advertisement. It stores an ID for the website that showed the advertisement and the time you saw the advertisement. Persistent Cookie 1 day
AW (flash cookie) This cookie is set when you click on one of our links. It stores IDs for the referring websites and advertisements on which you clicked, group of advertisements to which the advertisement belongs, time you clicked on it, an ID for the type of advertisement, an ID for the product and any reference to referring site adds to the click. Persistent Cookie 30 days
*Tracking cookies set for AWIN by Advertisers on the Advertiser's domain _aw_m_***** (The cookie name will be different for each Advertiser, but will be the characters '_aw_m_' followed by an id to represent the Advertiser, e.g. _aw_m_1001) This cookie is set when you click on one of our links. It stores IDs for the referring websites and advertisement on which you clicked, group of advertisements to which the advertisement belongs, time you clicked on it, ID for the type of advertisement, ID for the product and any reference the referring site adds to the click.
Read https://www.awin.com/gb/legal/privacy-policy-gb
Persistent Cookie  30 days
Cookie preference CookieControl, _acceptedCookie This cookie is used to remember a user's online choice about cookies. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. Persistent Cookie
Coveo coveo_visitorId This cookie is used for internal site search analytics. Persistent Cookie 27 years
Coveo-lastQueryHash Internal site search functionality. Local Storage  
__coveo.analytics.history
Facebook c_user This cookie contains the user ID of the currently logged in user. It allows audience building for paid activity to retarget/exclude. The lifetime of this cookie is dependent on the status of the 'keep me logged in' checkbox. If the 'keep me logged in' checkbox is set, the cookie expires after 90 days of inactivity. If the 'keep me logged in' checkbox is not set, the cookie is a session cookie and will therefore be cleared when the browser exits. Persistent Cookie 90 days

datr The purpose of this cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook's security and site integrity features. Persistent Cookie 2 years

fr This cookie contains encrypted Facebook ID and Browser ID data, which is used purely for advertising purposes. Persistent Cookie 90 days
Feefo feefoUserId This cookie is used for ROI (Return on Investment) tracking. Local Storage
feefo.translations Static text used on the widgets (translated into browser locale). Local Storage  
feefo.translationsUpdatedAt Meta data about translations. Local Storage  
feefotest This is added and immediately removed and is used to check if local storage is writable. Local Storage  
feefo.snippets-flag. {uuid} This cookie is used to repeat sentiment flagging. Local Storage  
helpful_uuid This cookie allows you to rate a page as helpful. Persistent Cookie 10 years
Problem_uuid This cookie allows you to rate a marking sentiment as not helpful. Persistent Cookie 10 years
feefo.example-retail-merchant.helpful_uuid Used to stop user marking helpful twice. (Applies same for feedback and media). Local Storage  
Sentisum_session This cookie allows widget interaction tracking. Persistent Cookie 15 days
__cfduid Added by Cloudflare to every request. This cookie is "used to identify individual clients behind a shared IP address and apply security settings on a per-client basis". In other words, it allows for banning an abusive bot behind a NAT (Network Address Translation), while still allowing another client behind that same NAT to access our site (either based on a captcha challenge, or traffic heuristics). Session Cookie  
Summary of the above from Feefo:
Random ID based user identification for:

· Traffic/widget interaction analysis
· Support of widget voting/flagging capabilities
· Platform security/resilience
Non-user specific data to store content for the platform translation engine.
FullStory fs_uid FullStory Services use first-party cookies and local storage to maintain a coherent scope for a user session across multiple pages on a single website. Persistent Cookie  1 year
Google Ads gcl_aw This cookie is used for marketing, personalisation, and analytics purposes, and will be stored when a user clicks an ad and will capture click ID information. It will be used to attribute the conversion when the user finally converts. The global site tag doesn't capture anything other than the gcl id , when AdWords is configured through global site tag. Additional data is collected for each product enabled through the global site tag (GA, AW remarketing, DCLK). Persistent Cookie 90 days
Google CM (Floodlight) DSID
IDE
These cookies allow conversion counting to report on paid activity KPIs. It also allows audience building for paid activity to retarget/exclude. Preferences can be changed at https://adssettings.google.com/authenticated Persistent Cookie 180 days
Healthspan subPopupCounter This cookie is used to show a popup suggesting using the subscription option instead of a one-time purchase. Persistent Cookie

_dc_gtm_UA-98469068-3 This is a cookie used by Google Tag Manager to control the loading of a Google Analytics script tag. Session Cookie  
Healthspan Sitecore SC_ANALYTICS_GLOBAL_COOKIE The Sitecore analytics tracking cookie is used to identify user by Healthspan. Persistent Cookie 3650 days
Instagram mid This cookie is used for marketing purposes. Persistent cookie 2 hours
Mention Me Google Analytics Mention-me.com and Mention Me hosted pages: This is used to collect information about how visitors use the Sites. The cookies collect information anonymously, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited. We use this information to compile reports and to help us improve the Sites. To learn more about these cookies, please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs.    
_utma Mention-me.com and Mention Me hosted pages: This is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Persistent Cookie 2 years
_utmb & _utmc Mention-me.com and Mention Me hosted pages: These cookies work in tandem and are used to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user.

Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given __utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired.
Persistent Cookie 30 minutes
_utmz Mention-me.com and Mention Me hosted pages: This cookie stores the traffic source or campaign shows how the user reached the Sites. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics. Persistent Cookie 180 days
mm_id Mention Me hosted (including referrer) pages: This is Mention Me's tracking ID which serves to identify any unique browser using our flow. Persistent Cookie 5 years
redirecttoflow Referee Pages: Used to make a redirect to Mention Me to Client's site seamless for certain customer journeys. Persistent Cookie 5 minutes
mm_analytics Mention Me hosted (including referrer) pages & Referee Pages: Used to track status through the checkout process. Persistent Cookie 24 hours
mm_allocation Mention Me hosted (including referrer) pages: Used to keep track of which offers you are participating in order to give you a more consistent experience. Persistent Cookie 5 years
mm_offer_frequency Mention Me hosted (including referrer) pages: Used to keep track of how many times you have seen an offer so that we can limit how many times you see it. Persistent Cookie 30 days
mm_overlay_suppressed Mention Me hosted (including referrer) pages: Used to suppress a corner peel promotion if the 'x' is clicked. Persistent Cookie 1 hour
mm_conversion_message_suppressed Mention Me hosted (including referrer) pages: Used to suppress a conversion message if the 'x' is clicked. Persistent Cookie 1 hour
Microsoft Bing _uetsid These cookies are being used for advertising and targeting. Session Cookie  
MUID Persistent Cookie 390 days
Talkative Chat  talketiveTrigger  These cookies allow us to operate our online Chat feature. Session Cookie  
 talkative_close_time Persistent Cookie 365 days
 talkative_customer_journey_initial_time Persistent Cookie 1 hour
 talkative_qos_bandwidth Session Cookie
Teads _Teads This pixel cookie a JavaScript code set on the header of the website, allowing Teads to track the actions people take on your website, and to be able to analyse and optimize toward your marketing objectives.
Teads pixel will allow Teads to:
i.    Track seamlessly actions happening on your website, and add a new conversion in a matter of seconds, without requiring you to setup an additional pixel
ii.    optimize toward qualified traffic (time spent, bounce rate)
iii.    provide you with insights on who are your users by looking at socio-demographic categories such as age, gender, education, and household income. They also look at their Interest Graph which reports on a user's interest based on their behaviour around Teads network.
Persistent Cookie
365 days
Universal Analytics (Google) _ga These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
Read Google's overview of privacy and safeguarding data at https://support.google.com/analytics/answer/6004245
Session Cookie
_gali Session Cookie
 
_gat Persistent Cookie 10 mins
_gid Persistent Cookie  
_gat_UA202040x Persistent Cookie