Important service message regarding COVID-19
Since we began in 1996, we have always put our customers at the centre of everything we do. In the midst of these uncertain times, due to the ongoing COVID-19 outbreak, we wanted to get in touch to reiterate our continued commitment to the health and wellbeing of our customers and employees. Please rest assured we are taking all necessary precautions – across our head office, call centre and warehouse – to keep people safe and ensure that we can continue to support you with the products you rely on. We will, of course, continue to be advised by the latest government advice.
Due to the nature of the products we sell, we have recently experienced unprecedented demand and as a result some of our immunity products have gone out of stock. We sincerely apologise if this has affected you; please rest assured that we have taken measures to restrict bulk-buying and are working closely with our suppliers to replenish all product lines as soon as possible. If you have signed up to receive our marketing emails, please keep an eye on your inbox for regular updates on relevant products, as well as links to health and nutrition articles.
We will keep you updated if there are any changes which may affect you throughout this uncertain period, but in the meantime we continue to be contactable through our call centre, either on Freephone 0800 73 123 77 or by emailing firstname.lastname@example.org.
As ever, thank you for your support, patience and understanding.
Our thoughts are with all of our customers who have been affected by recent events.
Wishing you the best,
Martin Talbot, CEO