Get all the answers to the most frequently asked questions (FAQs) from Healthspan Elite.

Who are LGC Sport?

LGC are a world-renowned sport doping control and research laboratory, with over 50 years of expertise in anti-doping in sport. A laboratory with WADA testing experience, LGC have published over 350 peer reviewed scientific studies. In 2008, LGC launched the Informed-Sport certification programme.

What is Informed Sport?

Informed-Sport is a supplement testing and certification programme which provides assurance to athletes that products carrying the Informed-Sport logo are manufactured to the highest quality standards and have been batch-screened for substances banned by the World Anti-Doping Agency (WADA).

The Informed-Sport programme works closely with supplement manufacturers and suppliers to implement the necessary systems, procedures and high quality analytical testing to minimise the incidence of banned contaminants finding their way into sport. Athletes who see the Informed-Sport logo on a product can be assured it has undergone a rigorous risk analysis and screening programme for substances banned by sport and is therefore safer to use.

If a product carries the Informed-Sport logo does it mean that it is guaranteed to be free from banned substances?

Products which are accredited under the Informed-Sport programme have been tested for a wide range of substances banned by the World Anti-Doping Agency to provide the highest possible level of assurance for athletes. Therefore, Healthspan Elite® products are safer to use than supplements that have not undergone a stringent batch testing programme. It is impossible, however, for any supplement product to guarantee that it is 100% free from banned substances as the World Anti-Doping Agency banned substance list is open ended.

Where can I find my batch certificate?

When you purchase a product from Healthspan Elite® you will be sent a link which allows you to download the relevant batch certificate, so you always have it available for your reference. You can also download the most recent batch certificate via the relevant product page or the batch certificate page on our website.

How do I request an invoice?

To request a paid VAT invoice/receipt for your order please email customercare@healthspanelite.co.uk providing your name, address & order number.

What is the risk of a supplement being contaminated if it is not tested under the Informed-Sport programme?

Research conducted by LGC found that approximately one in ten high street supplement brands tested in the UK & Europe contained low levels of contamination by substances banned by the World Anti-Doping Agency. Even at low levels these substances could lead to a failed drugs test. In the same research study products tested under the Informed-Sport programme were found to have negligible levels of contamination.

Who would I speak to about sports partnerships and sponsorship?

Healthspan Elite is not actively providing sponsorship for athletes although there may be exceptions for outstanding cases. For sponsorship opportunities email enquiries@healthspanelite.co.uk.

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