FAQs

If you need help or have a particular question, you might find our list of FAQs below useful. If you can't find the answer you're looking for, or are in need of further assistance please click on the 'Help' icon in the bottom left corner of your screen to chat to one of our trained advisors online, or alternatively you could call our freephone, UK-based call centre on 0800 73 123 77.

Shopping with Vetvits

Details about placing orders, deliveries, and refunds.

VetVits products

Product information and quality assurance

Delivery information

Delivery options and times

Using our site

Common site and account queries.

How to refer a friend to VetVits

Gain rewards for you and any friend who becomes a new customer.

Our Repeat Order service

Information on our subscription service