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What are my order delivery options?
| UK delivery |
Cost | Target delivery times |
|---|---|---|
| 2nd class delivery (Royal Mail 48) | Free | Approx. 5-7 working days** |
| 1st class delivery (Royal Mail 24) | £1.95 | Approx. 1-2 working days |
| Courier | £7.95 | Next working day (for orders placed before 1pm)* |
*Orders placed after 1pm on Friday or over the weekend will be dispatched on Monday.
**We are dispatching orders as normal. Delays are due to disruption within the delivery service network. Most orders posted second class are received within 7 working days, but please allow up to 14 days before contacting us for a replacement.
If you are an international customer and have placed an order between 21/12 - 23/12 please note that your order may be subject to further delays due to temporary France/UK border closures.
| Republic of Ireland |
Cost | Target delivery times |
|---|---|---|
| Courier | £3.95 | 1-2 working days |
| Europe |
Cost | Target delivery times |
|---|---|---|
| Royal Mail – Priority Service | £3.95 | Up to 21 working days* |
| Courier |
£25.00 | 3-5 working days |
| Rest of World delivery | Cost | Target delivery times |
|---|---|---|
| Royal Mail – Priority Service | £6.95 | Up to 30 working days* |
| Courier |
£35.00 | 5-7 working days |
*All transit times are dependent on country of destination and may vary.
Where is my order?
Orders are regularly subject to routine customs checks, which can cause delays. If you are concerned about the whereabouts of your order, please contact us at customercare@healthspan.co.uk or on 0800 73 123 77.If you are calling from outside the UK please phone +44 2392 714175.